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PetSmart

3.4 127 reviews
Overall rating
3.4
out of 5
127 reviews
5 star 48%
4 star 6%
3 star 7%
2 star 3%
1 star 36%

About PetSmart

PetSmart is a well-known pet supply and services retailer, offering a wide variety of products and services for various pets such as dogs, cats, birds, fish, amphibians, reptiles, and small animals. The store is kept clean and has friendly staff who provide excellent customer service. Customers appreciate the convenience of shopping here and the vast selection of pet-related items. While some items, like kitty litter, may be priced better at other stores, PetSmart makes up for it with good deals for treats rewards members, allowing customers to earn points and save money on merchandise and services. Some shoppers suggest improvements, such as a more streamlined selection of dog food, a better variety of dog leashes, and a wider selection of live aquarium plants and substrates. PetSmart's customer service representatives are knowledgeable, friendly, and helpful. Grooming services have also received praise for their outstanding quality. Shoppers can take advantage of the option to shop online and pick up in-store within two hours, and the store offers plenty of parking and carts for convenience.

Aug 2026
5.0
Mia C groomed my Schnauzer so well! And my girl was so happy and excited when I picked her up. Everyone in the office was very kind and supportive through the process! Thank you so much
Jul 2026
5.0
Really liked how nice they were and understanding asked them not to clean the paws up I like having the extra fur inbetween there paws helps protect them from sharp rocks and ice was kinda a rush on 2 floofy dogs but they got the washes and mostly dry ( my fault I took them wet in a rush ) definatly comeing back
Jan 2026
4.0
Theu have a good clean-up crew, lol. Gave my dog a treat even though he was nervous he liked them! Grooming is expensive for a small dog, though. 60$ for a bath wash and nail trim on a small, non-reactivr dog. Yikes.
Photos of PetSmart, 3500 State Rte 38,  Lafayette
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Hours

Monday 9AM - 9PM
Tuesday 9AM - 9PM
Wednesday 9AM - 9PM
Thursday 9AM - 9PM
Friday 9AM - 9PM
Saturday 9AM - 9PM
Sunday 10AM - 7PM

Location

3500 State Rte 38, Lafayette, IN 47905

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PetSmart · 3500 State Rte 38, Lafayette, IN 47905

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