About Fresh Factory
Fresh Factory is a well-established barbershop that has been in operation since 2018. The shop is filled with master barbers who have dedicated their lives to their craft, ensuring they deliver the perfect haircut for everyone's unique needs. They specialize in all hair types and styles, providing exceptional service to their customers. Customers have had mixed experiences at Fresh Factory. Some have praised the fantastic service they received, with one first-time visitor describing it as a "recommendable spot." However, others have reported poor staff engagement, long wait times, and last-minute appointment changes, leading one customer to express their preference for driving 45 minutes rather than returning to the establishment. Despite the varied reviews, many customers have expressed satisfaction with the actual haircuts they received. One customer was particularly impressed with the fade done by Sommer, stating it was the best they had ever had. Another customer, who had his hair cut by Wade, was initially unsure about the shorter style but ultimately came to appreciate it after washing and styling his hair at home. Overall, Fresh Factory appears to offer a range of services and cater to different hair types and styles, though the quality of the customer experience seems to vary. Customers are advised to manage their expectations and communicate their preferences clearly with the barbers to ensure a satisfactory outcome.
walked in 5 minutes prior to my appointment. there's atleast 6 barbers in the building. I stand around and receive no acknowledgement. I sit down assuming they will come grab me when its my turn. another man walks in, asks "do you take walk-in's?" a barber says "yes I can take you right now" over thr course of the next 30 minutes all but two of the barbers leave. this was my second attempt at going to this establishment since the first I was 10 minutes late for due to going to the wrong location and being told my money was "non refundable" the esthetic was cool. reminds me of mammoth barbershop in Noblesville but this place has the worst staff I'd rather drive 45 minutes then go here. not to mention after I left i started getting notifications of "your appointments been moved to 4:30" at 5:15pm then another "your appointments been moved to 5:30" at 5:30
Left there today first time there definitely go back very nice work. Wife has talked about how good it looks since I left. 😂
Kevin cuts my sons hair and always does an amazing job! I would highly recommend Fresh Factory and Kevin!