Damage Restoration in Lafayette

“We hired Crawlspace Remediation to fix up some minor foundation cracks and a very gross crawlspace that needed complete renovation (insulation/debris removal, mold spray, encapsulation, etc).Our experience has been phenomenal from start to finish. Their branch manager, Meriann, is incredibly professional and got us on the schedule right away. They didn't even charge us a traveling fee for being in Benton County (which a couple of contractors have done to us so far). She sent all the billing promptly, and sending payments was simple. Personal checks are going out of style and having the option for an e-check was a huge perk for someone who prefers electronic transactions.Matt came out to do our inspection. He was on time, courteous, and answered all of our naïve questions with incredible patience. We are very new to all of this as first-time home owners, and he explained everything to us without making us feel like idiots (even though some of our questions probably would have deserved it).The two guys who did the work showed up exactly when they said they would and got straight to work. They were both very polite and respectful of our house. I left a key for them for the rest of the week (it was a 4-day job) and we didn't have any issues.Matt returned the day after to inspect all their work and make sure it was up to their standards. He fielded more questions from us and listened to all our concerns. They even pointed out some other small issues they found while working in the crawlspace, and Matt came back out to fix it up for a very fair price. Not only that, he decided to completely redo the tucking on the exterior of our foundation because he thought it could be better. We were shocked he would go out of his way to do something we didn't even ask him to do.Seriously, these guys care so much about the quality of their work, and they will stand by it. They even offered to fix anything that goes wrong without any labor fees. They've been so wonderful that I'm worried they've set the bar too high for any future contractors we have to hire.Thanks so much to everyone at Crawlspace Remediation for caring about our house as much as we do!“

“Magna - Dry does an exceptional job on your carpets. They can even get out some really bad stains. Matt McNulty is the best for personal service and getting your carpets clean!“

“I hesitated leaving a review at the beginning. Things didn't go the way I wanted them to. We had a water heater go out and flood our laundry room and kitchen. They came out and did the water mitigation. Unfortunately, part of it was missed. Another contractor found there was still water saturation. But Hays + Sons came back out and made sure that part was dry. When yet another contractor came out and said there was mold because of the missed water, Hays + Sons made it right. They came back out and treated for mold and stood by their guarantee. It wasn't a perfect experience, but their customer service is top notch and given the opportunity, they will make things right - to your satisfaction.“

“Excellent service all-around! From the initial phone call to inquire about pricing and availability, to the ease of booking the service, and their punctuality, expertise, and professionalism...the whole experience was wonderful. They brought back our rugs to life.“

“Just had Serv Pro of Lafayette clean my furnace ducts and furnace. Haley and Abe were two of the most efficient workers I have ever seen. They were both polite, courteous, knowledgeable and were customer oriented! I would recommend Serv Pro to anyone. No matter what service Serv Pro does, from what my wife and I seen they would be far and beyond completing any services they do. Tony went far and above from the office side of the projectDennis & Cheryl Drudge“

“Our carpet cleaner Todd did a fantastic job. It would be virtually impossible to improve the service we received. I usually don’t write reviews, but in this case I want to recommend Stanley Steamer and Todd for a great carpet experience. The pre email I received from Stanley Steamer said to expect to be wowed and I thought ok we’ll see. They were right!?“

“Matt was very honest and thats so hard to come by in this industry. He assured me their was no issues and was just an upstanding professional guy. Matt recommended I get my ducts cleaned and pointed me in the right direction for that too! Thanks Matt and Jessica. I would recommend this company to anyone.“