Reviews for Merry Maids of Jeffersonville
Write a reviewHours
Monday: 8AM - 4:30PM
Tuesday: 8AM - 4:30PM
Wednesday: 8AM - 4:30PM
Thursday: 8AM - 4:30PM
Friday: 8AM - 4:30PM
Saturday: ClosedSunday: Closed
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Ratings
Google: 3.9/5Merry Maids of Jeffersonville
1410 Charlestown New Albany Rd, Jeffersonville
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TERRIBLE!!! I have had weekly cleanings since May. I would have fired them sooner but am recovering from breast cancer & needed the help. The cleaning team comes at the wrong time, then I am charged for rescheduling. But Merry Maids skips a cleaning because they're short staffed or forget about a holiday, Merry Maids cancels with no recourse. They always miss something (floors, trash, dusting) & then when your contractual obligation is up they increase the price. If you complain about poor service or fail to give the team a tip you be targeted. Absolutely the worst cleaning company I've ever worked with.
They are not professional and they just try to charge you for a very low quality service. The crews were literally SLOW and bad. I was asking for move in cleaning service which is "deep clean", however, after 3 hours and 3 people, I walked around and almost all major stuff were still dirty!! Save your money and never ever try their service!!!
Only hire this company if you want your house to look worse after they're done! We booked a 4 hour, two person, "move out" clean and prepaid $500. Two young women made a disgusting mess of my hardwood floors. They used a vacuum that might as well have been made by Fisher Price. It picked up nothing. When I had them walk around & showed them all the areas that weren't anywhere close to clean, I picked up candy wrappers, pieces of wood, and a handful of trash. They lied to me and said they had vacuumed the closets, then stared blankly at each other when I showed them closet after closet that hadn't been done. Owner Steve yelled at me "That's a $900 vacuum!!" I told him...read full review