The three ladies at the Spring St Jeffersonville Optical centera4e very friendly, helpful, and professional. They went the extra mile for me and as a thank you I brought them their favorite Jimmy John's pickles. Dr.Hall is excellent too, I will be a returning customer.
May 2023
Very professional. Caring and extremely courteous. Well staffed little to no wait time.
May 2023
This office has poor patient service. I booked an appt 2 months in advance and was told, upon checking on the day of the appt, that I would need a medical referral (due to an underlying medical eye condition). Had I known I would need this, I would've gotten the referral ahead of time, but since I was not informed, I had the option to reschedule the appointment air pay out of pocket. I called back and spoke to the office manager to hopefully avoid this happening to another patient; she was somewhat apologetic but there clearly was a blame-shifting tone to the conversation. There are plenty of other eye care places in the area. Save yourself the trouble and go somewhere... read full review
The three ladies at the Spring St Jeffersonville Optical centera4e very friendly, helpful, and professional. They went the extra mile for me and as a thank you I brought them their favorite Jimmy John's pickles. Dr.Hall is excellent too, I will be a returning customer.
Very professional. Caring and extremely courteous. Well staffed little to no wait time.
This office has poor patient service. I booked an appt 2 months in advance and was told, upon checking on the day of the appt, that I would need a medical referral (due to an underlying medical eye condition). Had I known I would need this, I would've gotten the referral ahead of time, but since I was not informed, I had the option to reschedule the appointment air pay out of pocket. I called back and spoke to the office manager to hopefully avoid this happening to another patient; she was somewhat apologetic but there clearly was a blame-shifting tone to the conversation. There are plenty of other eye care places in the area. Save yourself the trouble and go somewhere... read full review