Reviews for Zen Nail Lounge
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Hours
Monday: 12 - 7PM
Tuesday: 9:30AM - 7PM
Wednesday: 9:30AM - 7PM
Thursday: 9:30AM - 7PM
Friday: 9:30AM - 7PM
Saturday: 9AM - 6PM
Sunday: 11AM - 5PM
Tips
by appointment only all staff fully vaccinated accepts credit cards moderate noise garage parking, street parking, private lot parking free wi-fi wheelchair accessible gender-neutral restrooms
Ratings
Google: 4.1/5
Facebook: 4.1/5
Nextdoor: 41 ❤️
Zen Nail Lounge
6247 N College Ave, Indianapolis
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Overall, a great experience. I went with my daughter who’s 5 and it was her first manicure. The tech working with her was GREAT, gentle and accommodating, and very conversational with us.My manicure turned out Ok in general… but I was very unhappy that my tech clipped off the curved point of all my nails without asking me, even after I clarified (when I saw her take out the clippers) that I wanted them to stay long. She acted like she was going to honor that, then clipped them all short. So $45 later I’m honestly kind of bummed that the nice curves I’d grown out are gone. I have never had someone preemptively chop my nails down to nothing without asking me first,...read full review
Sadly I did not have a great experience during my visit. Impersonal service and very transactional. I tried making connections to a very stale nail tech. I made my appointment and was on time. I booked a mani and pedi online and was denied accommodation to make my nails look how I wanted. I got a simple glitter polish and asked for the glitter to be made more opaque using a particular technique. No. Just flatly no. Ok... Then I asked for a design on two nails. A simple stamp or line design. No.( Because that would require 2 or 3 more colors was what I was told.) Disappointed only because my requests were very reasonable and I know another place would have been able to...read full review
I really dislike leaving bad reviews, but this had to be the worst manicure experience I experienced.First off I made an appointment and it seemed like they were not expecting me (they reacted the same way to another couple that came in with reservations after me- and they were also put off). Then when I chose my color it had wet paint all over it! ? So it obviously was on my hands, which I accidentally transfered to my purse!! And the tech started my manicure without cleaning off the obvious blue paint all over my hands!! I had to ask her to clean it and she used a dry cotton swab. It was kind of awful. Lastly I asked for a French manicure and she couldn't do it ? so...read full review