About Zen Nail Lounge
Zen Nail Lounge is an eco-friendly spot where customers can relax and unwind in a comfortable and calming atmosphere. The business offers a unique approach to nail and skin care, with a focus on hygiene and holism. Clients can choose from a variety of flavors for their hand cream and scrubs, and the staff is friendly and conversational. Some customers have had great experiences, while others have reported inconsistent service and difficulty getting their specific requests met. The salon's vibe can be somewhat impersonal and transactional, and staff may not always prioritize customer requests. Despite these issues, many customers appreciate the salon's prompt service and willingness to accommodate walk-ins. Jasmine, one of the staff members, is particularly praised for her warm and welcoming demeanor, as well as her excellent service. Overall, Zen Nail Lounge appears to be a relaxing and convenient spot for a manicure or pedicure, with a mix of positive and negative experiences reported by customers.
I’ve been going to Zen since moving to this area. My last experience was not great. I requested a shape on my nails, and the tech, whom I have no idea of her name (she was an older lady with glasses), didn’t understand me. I got my nails done Friday at 4:45, by Saturday morning, the gel manicure was already pealing. It’s now Wednesday, and 7 of my nails are already coming off. This is ridiculous.