About Unique Repair Services
Unique Repair Services is a Factory Authorized Repair Facility that specializes in in-home service for major appliances. The company takes pride in delivering unbeatable service to its customers. Technicians are local, friendly, and provide the kind of service expected from a neighbor. Customer satisfaction remains a top priority, and the team works diligently to achieve it. All technicians are manufacturer Factory Trained and Certified by major brands like Samsung, Electrolux, and Frigidaire, ensuring expert service on new equipment. Reviews highlight the professionalism and thoroughness of the technicians, who carefully explain repairs and offer helpful tips. Customers appreciate the quick response times, with prompt service for issues like refrigerator and freezer repairs. For example, one technician quickly fixed an ice maker in just 15 minutes while explaining how to avoid future problems. Communication regarding appointments is timely, and the technicians are known for courteous and respectful clean-up after service. Overall, Unique Repair Services is recognized for its reliable and smart service, making appliance repair a less frustrating experience for clients, with some technicians, like Cory and Andrew, receiving special praise for their outstanding work.
Shane did a fantastic job. He was professional, kind and, most importantly, very knowledgeable. He successfully and quickly addressed the continual problems we had been experiencing with our dishwasher, even advocating for us with the manufacturer. We will definitely use Unique for any appliance repairs we need in the future. Thank you!
I appreciate this company costumer service from the first time they contacted me. They were very responsive to my needs, everyone from the person answering the phone to Shaneo who came out and worked on the washer. He wes very thorough and listened to the problem as I described it and help determine what was wrong. Thank you all for caring about your customers.
Shane O. was super friendly, informative, and professional. He figured out the issue with my microwave quickly, contacted Samsung while he was here to update them, and told me everything I needed to know for the next steps! I highly recommend him!