Feb 2026
I had a very disappointing experience with Swift Tax Services. I was clearly told that my tax preparation fee would be $250 by Esay. However, when my taxes were filed, the fee was never adjusted and I was charged $679 instead.
When I contacted the office about the issue, Esay and John initially tried to offer me only $100 back. After that, Esay denied what he had originally told me, and I had to forward proof of our conversation to John in order to pursue reimbursement.
Even then, I did not receive the full amount that I was owed. Instead of correcting the error completely, they chose to refund only what they wanted to.
This experience felt dishonest and unprofessional.… read full review
