Spa In the City

Oct 2018

I went to this spa a couple of weeks ago for a gel manicure and aromatherapy massage. I HAD A HORRIBLE EXPERIENCE. The atmosphere was so unprofessional- old chili containers in the work place, open chip bags laying around, no receptionist desk, not super friendly staff, so much clutter, etc.THEN I get my gel manicure which was really delayed because they had to untangle a huge wad of tangled cords to find a plug for one of the lamp. My manicure looked so bad when it was completed- the color was uneven, the gel was all over my cuticles, she hardly filed/buffed my nails. I’ve had my nails done so many times before this, so I know what the right process looks like and...read full review

Oct 2018

One star worthy sure to complete lack of cleanliness and any kind of ambiance. Stylist I had, Darrin was professional, courteous, and fixed the mess a previous stylistcreated. They also are not investing ANY money in the place since they are "looking for a new soace."

Dec 2017

I went to this spa a couple of weeks ago for a gel manicure and aromatherapy massage. I HAD A HORRIBLE EXPERIENCE. The atmosphere was so unprofessional- old chili containers in the work place, open chip bags laying around, no receptionist desk, not super friendly staff, so much clutter, etc. THEN I get my gel manicure which was really delayed because they had to untangle a huge wad of tangled cords to find a plug for one of the lamp. My manicure looked so bad when it was completed- the color was uneven, the gel was all over my cuticles, she hardly filed/buffed my nails. I've had my nails done so many times before this, so I know what the right process looks like and I certainly know what the finished product should be. I then went into my massage (after knowing in the back of my mind that this was going to be a bad experience,) and it was so bad for the following reasons. 1) The staff member came in with her phone streaming the "spa" music which kept buzzing throughout the massage and interrupting the music 2) TOOK OFF HER SHIRT to only be wearing a really low cut cami 3) The actual massage sucked so bad. It was just so uncomfortable because my bare skin was touching a lot of her chest/armpit because of her lack of clothing. Her technique was horrible and felt so amateur. It was just all around BAD. 4) After the massage was over I turned on the lights and saw HOW DISGUSTING the facility was- false lashes laying out, used nappy hair extensions laying out, wax pots that were absolutely filthy, etc. I have pictures. The woman who did both of my services then rang me up and gave me her card that said she was a cosmologist, and did not say anything about a massage therapist. I would be willing to bet that she was not a licensed massage therapist. Anyways, after this horrific experience I have submitted a complaint and hope this place gets shut down. It was just so disgusting and I would NEVER trust them with any kind of cosmetological procedure that they advertise on their website. I would honestly not even put my foot in their foot bath after seeing how first the entire place is. SO DISSATISFIED AND DISAPPOINTED.