I'd like to extend a heartfelt appreciation to Josh Law and the exceptional team at Service Master! Towards the end of 2023, following a regrettable incident where the plumbers tasked with installing our water heater inadvertently neglected to reconnect our lift pump, resulting in significant water damage to our basement carpet, Josh and his team swiftly stepped in to address the issue. Their prompt response and remediation efforts were exemplary, coupled with a commendable level of communication and respect throughout the entire process. In fact, we were so impressed by their professionalism that we entrusted them with installing our new carpet as well.
Yesterday, when our area experienced flooding and our sump pump failed, I immediately sought assistance from a new, reputable plumber to install a replacement. Despite Josh being on vacation at the time, I reached out to him, and true to their commitment to exceptional service, his team was on-site within a mere couple of hours. Thanks to their swift action, we suffered no further damage to our belongings, and remarkably, the brand-new carpet they had installed was salvaged without issue.
Words cannot express my gratitude towards Josh and his team for their unwavering dedication to providing prompt, high-quality service consistently. I wholeheartedly recommend them to anyone in need of expert care for their home, especially during times of crisis.
About ServiceMaster Restoration Services by Crossroads
ServiceMaster Restoration Services by Crossroads is a trusted provider of complete restoration and deep cleaning services. The business specializes in water damage restoration, fire damage restoration, mold remediation, contents restoration and pack outs, hoarding cleanup, biohazard and trauma cleanup, emergency board ups and tarping, reconstruction, and carpet cleaning.
Clients consistently express appreciation for the prompt and professional service delivered by the team. One customer highlighted the exceptional response time after a plumbing mishap caused significant water damage to their basement carpet. The team, led by a dedicated manager, swiftly addressed the issue and maintained excellent communication throughout the process. So impressed were the clients with the quality of work that they chose ServiceMaster for their new carpet installation.
The company’s commitment to high-quality service is further demonstrated by their availability for emergencies, responding 24/7 to any property damage situations. Another long-term customer, a property manager, praised ServiceMaster for their consistent responsiveness and ability to manage water restoration incidents from start to finish, emphasizing the importance of their services in critical situations.
Overall, ServiceMaster Restoration Services by Crossroads is recognized for their expertise, reliability, and dedication to customer satisfaction, making them a recommended choice for anyone needing restoration or cleaning services, especially during emergencies. They are always ready to provide free estimates and look forward to assisting clients in their times of need.
Reviews
I'd like to extend a heartfelt appreciation to Josh Law and the exceptional team at Service Master! Towards the end of 2023, following a regrettable incident where the plumbers tasked with installing our water heater inadvertently neglected to reconnect our lift pump, resulting in significant water damage to our basement carpet, Josh and his team swiftly stepped in to address the issue. Their prompt response and remediation efforts were exemplary, coupled with a commendable level of communication and respect throughout the entire process. In fact, we were so impressed by their professionalism that we entrusted them with installing our new carpet as well.
Yesterday, when our area experienced flooding and our sump pump failed, I immediately sought assistance from a new, reputable plumber to install a replacement. Despite Josh being on vacation at the time, I reached out to him, and true to their commitment to exceptional service, his team was on-site within a mere couple of hours. Thanks to their swift action, we suffered no further damage to our belongings, and remarkably, the brand-new carpet they had installed was salvaged without issue.
Words cannot express my gratitude towards Josh and his team for their unwavering dedication to providing prompt, high-quality service consistently. I wholeheartedly recommend them to anyone in need of expert care for their home, especially during times of crisis.
I can’t say enough great things about ServiceMaster by Crossroads Restoration Services. My basement flooded over the holidays and the level of service and quality of assistance I received was excellent. Everyone of the 6 team members I interacted with were so incredibly professional, helpful, compassionate and went out of there way to look after me and the water damage. So thank you so much. I would highly recommend your team to anyone needing restoration services. You guys rock!!
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Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
Location
2851 North Webster Avenue, Indianapolis, IN 46219
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