About IndyVet Emergency & Specialty Hospital
IndyVet Emergency & Specialty Hospital is a 24-hour practice that offers a wide range of services, including emergency, critical care, internal medicine, surgery, ophthalmology, neurology, and oncology. Their state-of-the-art 30,000 square-foot facility is equipped with the resources and skilled staff to diagnose and treat various medical, surgical, and emergency conditions. Clients have reported great experiences at IndyVet, praising the staff's pleasant and understanding demeanor, as well as their empathy and lack of judgment when clients choose more affordable treatment options. The facility's comfort features, such as TVs, free water/coffee, and credit card vending machines, have also been appreciated by owners during their visits. Recent reviews highlight that the staff and doctors are supportive, knowledgeable, and genuinely caring of pets and owners. The team is known for being kind, courteous, and professional, especially in emergency situations. One owner shared that their kitten was treated with kindness and helpfulness, and the pet recovered quickly. However, some concerns were raised about wait times, which are understandable during emergencies, and a less professional interaction with a front desk staff member who made offhand comments that were inappropriate for a healthcare setting. Despite this, overall, IndyVet remains highly recommended for emergency pet needs, thanks to the excellent care provided by the veterinary team.
First off thank you guys and the all the people behind the scenes that I didn't get to see, for treating our Daisy like their own. Thank you for the doctor and specialist for listening to us and not just blowing us off and make us bounce to a didn't vet. thank you, guys, for taking the time to read the 4 other vets notes and looking at the pictures I had shown, thank you for actually running test to try and get to the root of the problem. And giving us that feeling everything will be okay. Proud to say Daisy is on the uphill of her illness. I am forever great full. We will defiantly be back if we ever need these services again, you guys were worth the 40-minute drive.
My dog eats things he shouldn't, and when he sometimes develops scary symptoms in the middle of the night, it's a huge relief to know IndyVet is there to help us! I have been consistently impressed with the quality of care he's received, and all the vets we've seen have been wonderful (Drs Fiessinger, Kuechle, Nina Fischer, and Casares). I like IndyVet's online check-in system so you can wait at home until they're ready to see you. (There is still usually a significant wait, but that's a given for an emergency hospital, and they do have vending machines and a coffee station in case you need it.) I've also had to bring my cat here for an emergency, and really appreciated...read full review
Indyvet was AMAZING! I had previously been grossly overcharged by a different vet for the same procedure given here. All of the staff were kind and helpful, and they ensured my cat received the absolute best care and worked with my budget. I would recommend to anyone seeking emergency care.