About Indianapolis Gastroenterology and Hepatology - The Endoscopy Center at St. Francis
Indianapolis Gastroenterology and Hepatology - The Endoscopy Center at St. Francis provides a supportive and professional environment for patients undergoing procedures. Patients praise the healthcare team, including Dr. James Jacob and Dr. Crane, for their exceptional care and expertise. The staff is described as super polite, kind, and efficient, helping to ease any nerves before and during procedures. The use of calming music and clear explanations contributes to a comfortable experience. The facility employs a chat system for timely responses to patient inquiries, enhancing communication. Many patients report feeling at ease throughout the entire process, from check-in to recovery, and appreciate the compassionate care they receive. Overall, the center is highly recommended for anyone needing gastroenterological procedures or consultations.
I had to go in for a routine procedure (endoscopy) to determine if I had an autoimmune disease associated with some symptoms I’ve been having. Procedure went well, no concerns/complaints and I didn’t remember a thing about the procedure itself.
Bill (a nurse), Adam (the anesthesiologist) and a plethora of other nurses were fantastic.
I had one poor experience.
The second from last nurse I had made comments about me coming down from anesthesia, making comments like “don’t act high, we didn’t give you narcotics”. I personally get very anxious/nervous when coming down from any kind of sedation and when I do, I tend to a nervous giggle/twitch...read full review
Loved everyone there except for an extremely judgemental nurse after still dealing with the anesthetic after effects, very rude. Dr Orinion, Adam the anesthesiologist & the rest of the nursing staff were awesome though
Dr. James Jacob and his healthcare team are super professional and very helpful. I went here for a scheduled upper endoscopy procedure. Everyone including the scheduling lady, the person who asked me to sign waivers, and nurses were super polite and kind. The nurses who were accompanying me to operation room were so calm and also helped me calm down. Last time I was put in full anesthesia was when I was 7, so naturally I was quite nervous but the team was very helpful in calming me down. I didn’t even realize when they use the anesthesia but they told me it gets into effect in 20 seconds. I don’t remember any part of the procedure. They were so nice to call my boyfriend...read full review