About Carriage Cleaners
Carriage Cleaners is praised for its outstanding and professional service. Customers have highlighted the courteous and helpful staff who take the time to ensure satisfaction. Following a fire, the business extended compassionate services to a customer throughout a 6-month period, making emergency deliveries and ensuring all clothing came back cleaned and individually covered. Despite a large mistake where a significant portion of a customer's belongings were misplaced, the staff were communicative, rushed to clean and return all items within 4 business days at no additional cost. Carriage Cleaners is highly recommended for their kindness, expertise in damage cleanup and repair, and their efforts to provide prompt, competent, and personable help during difficult times.
If I could give 20 stars, I would! I cannot say enough about this company! After our house fire, they took absolutely everything in our home. They salvaged and cleaned what they could. But even items deemed “ruined,” were still cleaned, boxed, and returned. Everything was boxed SO neatly and carefully and every box was labeled with its contents. Nicer clothing items were hung and bagged neatly. The communication with Barbie was outstanding! So sweet and so helpful. But the young man who delivered a FULL truck load, Eric, oh my gosh! Not only was he professional, quick, and stacked everything so neatly, he was just a doll. I had told him about recently losing both...read full review
CC helped me during a recent flu fire in my home. They extended their compassionate services to me throughout the 6 month period I was not able to return to my home. They made 2 emergence deliveries right away with clothes, etc., and made other deliveries before the final delivery of my home contents. All clothing came back, cleaned, hanging, all individually covered by plastic bags. All boxes listed contents which was very helpful. Things that were not cleanable were also charted.
I highly recommend them!
I’m being generous with my rating of 4, but I believe when mistakes are made and corrected appropriately that deserves acknowledgment. I had a fire on April 17. Carriage cleaners was able to come out to the home within a few days, retrieve all “soft” items, and gave me a quote of a couple of weeks to a month for cleaning and restoration. I took PTO from work for pack out due to living with family and having to make sure our belongings were packed out and divided correctly due to different insurance. After 3 weeks, I followed up with carriage cleaners about when my belongings would be ready. I had to call a few times prior to getting an answer. I received my bill...read full review