About Carriage Cleaners
Carriage Cleaners is praised for its outstanding and professional service. Customers have highlighted the courteous and helpful staff who take the time to ensure satisfaction. Following a fire, the business extended compassionate services to a customer throughout a 6-month period, making emergency deliveries and ensuring all clothing came back cleaned and individually covered. Despite a large mistake where a significant portion of a customer's belongings were misplaced, the staff were communicative, rushed to clean and return all items within 4 business days at no additional cost. Carriage Cleaners is highly recommended for their kindness, expertise in damage cleanup and repair, and their efforts to provide prompt, competent, and personable help during difficult times.
CC helped me during a recent flu fire in my home. They extended their compassionate services to me throughout the 6 month period I was not able to return to my home. They made 2 emergence deliveries right away with clothes, etc., and made other deliveries before the final delivery of my home contents. All clothing came back, cleaned, hanging, all individually covered by plastic bags. All boxes listed contents which was very helpful. Things that were not cleanable were also charted.
I highly recommend them!
I’m being generous with my rating of 4, but I believe when mistakes are made and corrected appropriately that deserves acknowledgment. I had a fire on April 17. Carriage cleaners was able to come out to the home within a few days, retrieve all “soft” items, and gave me a quote of a couple of weeks to a month for cleaning and restoration. I took PTO from work for pack out due to living with family and having to make sure our belongings were packed out and divided correctly due to different insurance. After 3 weeks, I followed up with carriage cleaners about when my belongings would be ready. I had to call a few times prior to getting an answer. I received my bill...read full review
Prompt, competent and personable help during a difficult time. They treated our possessions with respect and were always available to return items we needed. Highly recommend, could not have been more satisfied.