Should not surprise me this place has a 1.9 rating. They are horrible I came In trying to see if I was Sick as I was recently out of the country. They had me sign I told them lost my ID admin said let me see if I can verify you without it. That was @11:15 I was not walked to the back for 1 hour and 32 minutes. I watched Everyone before and after me go back. And when I asked They said well not everyone needs a primary doctor. Not sorry I know We had appointments or we want to get you to the right person. Just other ppl are in front of you. When I confront The nurse why I might be upset or heart beat up. She like I only see it’s been 42 minutes and I’m like no and told… read full review
About Franciscan ExpressCare
Franciscan ExpressCare provides urgent care services with a mix of experiences reported by patients. Many appreciate the quick access to care, noting that they are often seen promptly by providers who listen and explain things thoroughly. One patient highlighted their positive experience with a provider who was patient and attentive, making them feel welcomed after recently moving to Hobart.
However, there are concerns about the bedside manner of some staff members. A patient described a visit where the front staff and assistant nurse were excellent, but felt that the provider was rude and dismissive during the consultation. This patient experienced a lack of empathy and felt that their symptoms were not taken seriously initially, despite later receiving a diagnosis of the flu.
Overall, while Franciscan ExpressCare is appreciated for its quick service and courteous staff, there is a call for improvement in the approach and communication styles of some providers to ensure all patients feel respected and cared for.
Reviews
STAY AWAY!!! This is the advice I received when I called them after my son broke out in a rash from head to toe. Ended up going to the hospital, who informed us the rash was due to an allergic reaction, by medicine given by THIS facility the well before.... I cannot believe they literally would not see us for a follow up visit after a reaction to medication THEY prescribed.
Went there for a bad rash arms were bleeding asked for a shot she said no ? I said how about ointment she says she has to call my prescription for Claritan. Go to cvs nothing there call them back over the counter my insurance pays for that asked them fir a prescription still waiting I wish I never went did nothing for me because she don't know going on
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Hours
Location
101 West 61st Avenue, Hobart, IN 46342
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