Lansing Cleaners

Jun 2023

The young ladies working at the front desk are great, so this is no way a review for them. I am writing this for the managers Sue and Sandy who are rude and horrible! They have no sense of the meaning of customer service. We had dropped off the dry cleaning on Saturday and they assured it would be ready by Monday 5pm, as we are moving out of state and were planning to leave Tuesday 4am. Additionally, during drop off we had forgotten the 20% coupon, and I had called them about it and they said no problem, we will honor it. I went to pick up the clothes Monday around 6pm, and was told the clothes are not ready and wouldn’t be ready until Wednesday after 5pm! I mentioned...read full review

Jun 2023

The young ladies working at the front desk are great, so this is no way a review for them. I am writing this for the managers Sue and Sandy who are rude and horrible! They have no sense of the meaning of customer service. We had dropped off the dry cleaning on Saturday and they assured it would be ready by Monday 5pm, as we are moving out of state and were planning to leave Tuesday 4am. Additionally, during drop off we had forgotten the 20% coupon, and I had called them about it and they said no problem, we will honor it. I went to pick up the clothes Monday around 6pm, and was told the clothes are not ready and wouldn't be ready until Wednesday after 5pm! I mentioned...read full review

Mar 2023

I went here to get a Children’s suit pressed. It was a jacket,pants, shirt and tie -while the service I have no issues with, It was definitely the price. It came out to $31 to not launder -only press a Children’s suit. I think it’s a bit expensive, and probably will not be utilizing them again.