Reviews for Greenwood Appliance Repair
Add your commentHours
Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Closed
Ratings
Google: 1.6/5
Greenwood Appliance Repair
510 N Meridian St, Greenwood
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So far not been a good choice. Paid $85 for a Saturday service call that showed up 1/2hr late, was supposed to be between 9 and 12:00 noon. Spent 5 minutes in the house looking at the dryer and said it's the control board but now the supply store is closed at noon. Customer service person called within an hour and told the cost to complete the job. I said let's do it. She said she would call me Monday to tell me the time the tech would be by. I had to call them at 1:30 PM Monday and my call traveled through two center reps and then the actual place of business I am guessing. Then I was subject to a person that informed me that the part I needed was on back order from...read full review
If I could leave a. Negative star I would! The service man was late, he was to be at my home between 9-11 per the man when scheduled the appointment. The $69.99 was charged to hold the appt for Friday then they called and said he couldn’t come but would come early on Saturday and he would be able to do the repair. When Jane called me to let me know the repair man was on the way after 12 she was extremely rude and disrespectful when I asked if the repairs could be done since it would be after 1 when he arrived and a holiday. She laughed and told me you can never have a repair done the same day! When She promised he was on the way I agreed to keep the appt with the...read full review
Do NOT call this place for a repair. You think you're calling "local" but once they make the appointment you'll never talk to someone who uses English as a first language again. They scheduled my appointment, charged me the service fee- even before they showed up (because they never DID!). We took a day off of work for their 12-4 window. at 4:15, no one called or showed up, so I called. I was told they would look into it and call me right back. An hour later, no call. I called back again. I was put on hold and told that their technician's vehicle broke down and no one would be able to get to me. They rescheduled for the next day. Again, took a day off of work. I missed...read full review