About Forest Lawn Memory Gardens & Funeral Home
Forest Lawn Memory Gardens & Funeral Home is a well-maintained cemetery and funeral home with a caring staff. The landscaping looks great, and the staff is hardworking and responsive to the needs of the families they serve. The cemetery has improved in recent years, and the staff is dedicated to providing a clean and well-kept environment for visitors. The staff, including Jennifer and Michelle, are attentive and professional, making the funeral process easier for families. They also provide helpful services, such as headstone assistance, and show great compassion to those who have lost loved ones. Recent reviews highlight the staff's dedication to resolving issues, like lifting a sunken headstone and fixing a cracked one, with great care and quick action. The team’s kindness and professionalism offer comfort during difficult times, ensuring families feel listened to and supported.
My fathers headstone was sinking down into the mud for many years. I had asked the main office to fix it for me on several occasions over the years, and this year the representative I spoke to had made sure that the work order had got registured and they actually had lifted the head stone back up for me. I believe that if it had not got lifted back up within the next two years it would been completely covered up by the dirt and lost. After my father’s headstone Got raised back up out of the mud and dirt it looks very good. Thank you forest lawn memorial gardens for listening this time, it is greatly appreciated.
A few months I contacted Forrest Lawn and spoke with Melissa, I was concerned on how my mother's grave had sunken. Melissa voice her concern and said she would check into the matter. A few days later Melissa called informing me that she had checked out mom's site and besides it being sunken mom's head stone was cracked, she told me she'd get right on the situation and would keep me informed. After two more phone calls about progress, I received a call stating the stone and site had been completed. I went by and I want to say I could not be more pleased, the grounds grew did a excellent job with new stone placement and lifting of grave site. Thank you to Melissa for great...read full review
In a hard time that no one really knows how to deal with, Jennifer Sutherland has meet our hardship with kindness and compassion. She showed us sympathy while still being very professional with planning details. We never felt pressured and she gave us all the time we needed. Thank you so much.