Our air conditioning went out in the morning around 1130, my wife called bates and they said it could be a couple hours before they could get to us. The guy that showed up had been working all day and was ready to go home but he came to our house around 5, he found the problem why it wasn’t working in 5 minutes, changed out our capacitor and he could’ve high tailed it out of there but he stayed and hooked up his hose to clean off the outside ac unit. Super nice guy, his name was Matt, me and my wife highly recommend using bates heating and cooling out of freedom Indiana. Thank you guys so much!!!
January 2026
When our old furnace recently bit the dust, we called Bates. Someone was there that day. Our system was so old they were not able to obtain the needed piece so we opted for a new system. The crew arrived as scheduled, got straight to work, had the old unit removed immediately and the new one installed and running within hours. Everyone was pleasant and professional.
April 2025
Just had Bates Mechanical install a new Bryant Evolution heat pump system. Old unit was 15 years old so decided that it was time to replace. Greg the owner came out and gave me a quote on the new system. Three days later Tom, Larry and Kain came out and installed it. Everyone was professional and good at their job. System was installed in around 4 hours and the guys left everything as clean or cleaner than they found it. Would definitely recommend these guys to anyone who is looking for a fair, competent HVAC company.
Our air conditioning went out in the morning around 1130, my wife called bates and they said it could be a couple hours before they could get to us. The guy that showed up had been working all day and was ready to go home but he came to our house around 5, he found the problem why it wasn’t working in 5 minutes, changed out our capacitor and he could’ve high tailed it out of there but he stayed and hooked up his hose to clean off the outside ac unit. Super nice guy, his name was Matt, me and my wife highly recommend using bates heating and cooling out of freedom Indiana. Thank you guys so much!!!
When our old furnace recently bit the dust, we called Bates. Someone was there that day. Our system was so old they were not able to obtain the needed piece so we opted for a new system. The crew arrived as scheduled, got straight to work, had the old unit removed immediately and the new one installed and running within hours. Everyone was pleasant and professional.
Just had Bates Mechanical install a new Bryant Evolution heat pump system. Old unit was 15 years old so decided that it was time to replace. Greg the owner came out and gave me a quote on the new system. Three days later Tom, Larry and Kain came out and installed it. Everyone was professional and good at their job. System was installed in around 4 hours and the guys left everything as clean or cleaner than they found it. Would definitely recommend these guys to anyone who is looking for a fair, competent HVAC company.