I was billed $650 just to cover one side of my house with tarp. I would not recommend this company to no one. Apparently this company got mad because we choose another company which did a superb job. Amanda Burns is not professional at all. What type of company wants your whole insurance check before any work is done! I give them a -5! They harrassed us everyday by calling us trying to get the job. The company that we went thru didn't even call us for a payment for a whole week.
About Monroe Cleaning, Inc.
Monroe Restoration and Cleaning, Inc. is dedicated to providing outstanding customer service with transparent communication and high-quality products and services. The team specializes in water damage restoration, fire damage restoration, mold remediation, and complete reconstruction for both residential and commercial properties. Customers have praised the company for its quick and effective response to emergencies, such as flooded homes due to burst pipes. The staff, including project managers and skilled carpenters, work diligently to ensure that all repairs are completed to satisfaction. Many reviews highlight the team's excellent communication regarding timelines and expectations, making the restoration process smoother for clients. Monroe Restoration is highly recommended for anyone needing reliable restoration services and offers free estimates to get started.
Reviews
A great business to have the restoration, cleaning, and reconstruction under one roof. Their estimator was able to deal with my insurance agent and arrive at a fair and quick price. All of their employees were very professional and willing to listen to any changes we wanted. I would deal with them again if needed.
I was very happy with the work Monroe Restoration did when my basement flooded. From the clean up crew. John and everybody that made it possible to get my basement back whole. Steve did a great job hours and days coming over to make sure my basement were done right and Colton too. Daniel came over at the start to go over everything with me and I picked out the color tile and everything. After the job was done he came and we did a walkthrough and made sure everything was done that was on the list and Steve handled it. And Paige she called me every week to see how things was going and did I have any concerns, which I was satisfy how the job was going. Kudos to the team.… read full review
Photos
Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
Good to know
- on-site services
Location
14519 Plank Street, Fort Wayne, IN 46818
Find More Pros Nearby
You May Also Like
For local businesses
Is this your business?
Upgrade your profile to add the context customers, search engines and AI systems use to evaluate and recommend your business.