We had an amazing experience with Hillside Pools from start to finish. Their communication was outstanding—every step of the process was clearly explained, and we always knew what was happening with our pool installation. The entire team was professional, friendly, and extremely knowledgeable, which gave us a lot of confidence in their work. We admittedly asked a lot of questions along the way, and they were always quick to respond without ever making us feel like a burden or getting frustrated with us. Their customer service truly went above and beyond. Most importantly, we absolutely love the end result. Our new pool exceeded our expectations, and... read full review
August 2025
I was having problems with a newer pump on a Friday. I called and left Hillside a VM. They sent someone outside of their normal service hours over the weekend to come trouble shoot my issue since I let them know we were having an important party later that weekend. The Hillside difference is real. They should be the only partner for your pool.
June 2025
Needed a new Dolphin pool cleaner. They explained the different models very well. Answered all my questions. No pressure to buy something I didn't need. When I did decide on which one would work for me, they explained the warranty registration procedure. Then they carried it out and put it in my truck. Very impressive service.
We had an amazing experience with Hillside Pools from start to finish. Their communication was outstanding—every step of the process was clearly explained, and we always knew what was happening with our pool installation. The entire team was professional, friendly, and extremely knowledgeable, which gave us a lot of confidence in their work.
We admittedly asked a lot of questions along the way, and they were always quick to respond without ever making us feel like a burden or getting frustrated with us. Their customer service truly went above and beyond.
Most importantly, we absolutely love the end result. Our new pool exceeded our expectations, and... read full review
I was having problems with a newer pump on a Friday. I called and left Hillside a VM. They sent someone outside of their normal service hours over the weekend to come trouble shoot my issue since I let them know we were having an important party later that weekend. The Hillside difference is real. They should be the only partner for your pool.
Needed a new Dolphin pool cleaner. They explained the different models very well. Answered all my questions. No pressure to buy something I didn't need. When I did decide on which one would work for me, they explained the warranty registration procedure. Then they carried it out and put it in my truck. Very impressive service.