Fort Wayne Kia Service Center

The Fort Wayne Kia Service Center is known for its great service and fantastic staff. The advisors are helpful, friendly, and not pushy, making the experience enjoyable for customers. They provide a convenient payment link feature and allow communication via text, which many customers appreciate. The service is efficient and professional, with good workmanship. Some customers have experienced a lack of communication during repairs, but overall, the center receives positive reviews for its service and customer-focused approach. Recently, Doug, the Service Manager, has been praised for his excellent communication, going above and beyond to assist customers. He has helped with situations involving insurance and has shown kindness by staying late for pick-ups. The service team has also provided support with recalls and transportation while vehicles are being serviced. Customers have noted the quick diagnosis and prompt engine replacements under warranty, with many expressing gratitude for the professionalism and attentiveness shown during their visits. Overall, the Fort Wayne Kia Service Center is highly recommended for its top-notch service.