About Doc Dancer Plumbing, Heating, A/C & Generators
"Doc" Dancer Heating & Air is a trusted HVAC company in Fort Wayne that has been providing high-quality services since 1946. The company is dedicated to excellent customer service, which is reflected in its A+ rating with the Better Business Bureau and Angie's List Super Service award. It offers installation, repair, and maintenance services for many HVAC systems, including furnaces, heat pumps, and air conditioners. Customers appreciate the technicians for their professionalism and thorough explanations. For example, Daniel serviced the air conditioner and was very pleasant and professional. Installers have also been praised for their punctuality, efficiency, and neatness. Customers also value the courteous and informative staff, such as Nate, who offers reasonable options and makes the experience pleasant. Overall, the company is known for smooth processes, reliable work, and friendly service, making it a highly recommended choice for HVAC needs.
We've used Doc Dancer for almost 10 years and have consistently experienced excellent service every time. Each technician is professional, kind, and proactive in offering HVAC guidance and maintenance tips. The administrative staff is also very helpful and timely in their communications.
Called with a problem and was able to get a tech at the house in 30 minutes. Great to have a problem diagnosed very quickly. Will follow up with needed repairs to take care my compressor problem that’s covered under warranty.
After another company gave us “the runaround” for three days, Doc Dancer saved the day! We were given a 1-hour arrival window on the same morning we called for service and our technician arrived on time. Jennifer was fantastic! She was personable and knowledgeable, quickly identified the issue, had the part on her van, and had our air working again within 10 minutes of arriving! She cleaned the unit for us and stayed long enough to make sure it was working throughout the house, then we were all set! Pricing was great and our customer experience truly was outstanding.