Southwestern Behavioral Healthcare

Southwestern Behavioral is a tremendous resource for the Evansville community. The team is welcoming, professional, and genuinely committed to helping people. From Linda at the front desk to Dr. Wyeth Hatfield, every interaction reflects kindness, respect, and a strong desire to support those they serve.

Organizations like this make a real difference in the community, and I would confidently recommend their services to anyone seeking thoughtful and compassionate support.

Have had 3 separate 0 star interactions with their employees. Two of their male staff called me names ( the dr diagnosed me w DID and they kept snickering at me I was a fake claimer...which didnt even make sense to me at the time bc i didnt know what DID was),a girl didn't let me wash my hands when the sink to my room was broken and snirked at me like she was enjoying her power trip to not let me use a sink w soap(next day i was offered hand sanitizer once in replacement..they had sinks they just were having fun), and Rose literally hissed arent you glad you chose this unit when she woke me my first morning there. They try to rage bait you and treat you inhumane. I will never let my family go here for any reason. Plus they lied and told me my medical card was active when it wasn't so I was billed for being treated that way. They drug u w meds that make u feel like death and laugh at your pain. Highly don't recommend for anyone who has any mental or behavioral health concerns.

Edit: Just got a letter in my mail, they are billing me 100 dollars for running my insurance to tell me they are so understaffed they are unable to treat me within a year. Avoid if at all possible.

I'm sure the practitioners here are good and decent people but these Southwestern Facilities themselves are straight up designed to bill your insurance as much as possible before you are given any help. One specialist will refer you to another, and then this specialist will refer you to another, and then this specialist will refer you to another and FINALLY, in several months you can begin your treatment.

Thank God there's not a mental health crisis in America right now!

Again, the people who work here are lovely and I'm sure their hands are tied in making these kinds of decisions. These facilities are not. Avoid if you have any urgent mental health issues.

I was there 17 years ago when I was 10, staff are super abusive, one waited till I came out the bathroom one day and slammed me on my face and broke my nose and refused medical treatment and my nose is still crooked to this day, they had me on 7 pills three times a day and the counselor never held back telling me my step father was beating me and my mom because of me and it was my fault... if you love your kids do your research and definitely do not send them here. They let kids fight and watch and laugh, one kid tried to stab with a home made shank and I had to overpower and choke him out and not once did the 4 male staff stop laughing and break it up but still with that said has no problems man handling and slamming and hitting kids.... terrible place should have been shut down years ago

Elizabeth A. is wonderful! Very knowledgeable & relatable. She takes good care of the company & her clients.

My experiences in the Spear building have always been good. Linda T always greets me with a smile and kindness. Julie V. is a wonderful prescriber. She's very attentive to my whole body and life, not just my mental health. Dana the nurse is always kind and helpful. I've been a client there since 2012 and I don't want to get my care from anyone else.

Doing the hard work in therapy is the key. I've been through physical and mental therapy, and likewise with both, you get out what you put in. Whether it's psych, therapy, group sessions, a skills coach...as much as you can engage in, dig deep and show up.My road has been rough and the journey isn't over, and it feels good to have a team under one roof, along with a group of peers I see every week whom can actually empathize with me, because they're going it through it too.It's a place with real people. Have I had an occasional communication/scheduling blip? Yes, but it's extremely rare. And the environment is appropriate for what the setting is, which I appreciate.The support staff is friendly and helpful. The practioners that have helped me, including Wyeth, Julie, Lacy, and Alicia, along with the peer group, have been great.I highly recommend their services.

I LOVE my therapist and the groups I attend..and my doctor K.R. Southwestern has saved my life in many ways and I personally don’t know what I would do without the care I receive.Very thankful.Very satisfied.

This place needs to be investigated by whoever investigates practices. The place used to be great with the old administrator but when they retired, so did the greatness. This place gaslights you, makes you wait hours past your scheduled appointment time sitting in the waiting room, and gives you the wrong or weak meds for your diagnosis. They'll set you up with a ride to get you to your appointments, but the driver never shows up and you're forced to reschedule. And don't get me started on the drug delivery from their in-house pharmacy. The pharmacy will say they "attempted" to make the delivery even if you are sitting at your door waiting for the driver, they never come and you have to get it yourself anyways. Like I said, the place used to be great but has obviously fallen on hard times. If there is ever a class action brought up on this organization, count me in. Respond to that, respond bot. .01 stars you don't deserve a full star.

Thus far the only thing I have negative is scheduling an appt 6mos in future and no follow up reminder but I'm also a responsible adult so it's on me to remember. Just be nice so i didnt get 20.00 charges when i do forget. Other than that it's been great.