This funeral home is completely unprofessional and unprepared when it comes to handling international transfers, especially to Mexico. They had the body since March 8th, yet it became clear they did not know how to properly complete the paperwork required to transfer the body to another country.
After nearly a month of confusion and inaction, it wasn’t until April 6th that they finally decided to transfer the case to another funeral home. Even after that, the delays continued. As of now, we are still waiting for the body to arrive in Mexico—over two months later, with no clear answers or timeline.
Whenever we reached out for updates, the staff became defensive, dismissive, or outright angry, making an already painful situation even worse. It’s clear they were completely lost when it came to handling the death certificate and other essential documentation.
There has been zero professionalism, poor communication, and absolutely no sense of urgency. What should have been a respectful and timely process has turned into a drawn-out, distressing ordeal.
If you are considering this funeral home for an international transfer—especially for a loved one—do yourself a favor and look elsewhere.
Shawn
Jan 2025
Great service!!! Lashawn and William Jordan
Kumasi Mack
Sep 2023
I would like to take the time out to thank Mr. Sam and his staff at Divinity Funeral Home. Mr. Sam was very professional and supportive of our needs. Helped us out during this challenging time from losing our Son K’mari Mack. All of this is new to me and he helped us throughout the whole process. Even after our son funeral Mr. Sam still has been helping us out. We are forever grateful for Mr. Smith and his staff at Divinity Funeral Home.
Alice Jones
Sep 2022
I recommend Divinity Funeral Home because Sam and Diane are very caring people because when my first husband died in Evansville In I didn’t have any idea about what to do. So I called Sam and he said don’t worry Alice I got it and he did. So everyone who have died in my family I have turned over to Sam. I love them very much
Jon r.
May 2021
Funerals are one of those things that can come out of nowhere, and leave you a mess. Mr Smith and his family made sure of the simplest and finest of details were correct for my mother's funeral, and advised me through every step of the arrangement process. Despite having little money for things I felt treated amazingly and they always made time to answer my questions.
Venita McDowell
Jun 2020
I went to go visit a loved one and they had her laying on top of a stretcher on top of a white plastic bag covered with a gold curtain I’m so hurt that was so disrespectful they could have at least put her in a box or covered the stretcher I wouldn’t recommend no one to go there it seems they are only about the money so sad
Murlene Stribling Gordon-Moore
Apr 2020
They have done good work on some of my loved ones
Dorothy Smith
Mar 2020
My family and I was used their services in the home going of my mother, Dorothy Mae Hunter. We were treated with extreme confidence and professionalism. We thank them and appreciated their services. God bless them.
Jimmy Blevins
Oct 2017
Sam has serve my Family when time of need the staff is great only one in my book to serve you. May God bless him.
Daniela Galvan
This funeral home is completely unprofessional and unprepared when it comes to handling international transfers, especially to Mexico. They had the body since March 8th, yet it became clear they did not know how to properly complete the paperwork required to transfer the body to another country.
After nearly a month of confusion and inaction, it wasn’t until April 6th that they finally decided to transfer the case to another funeral home. Even after that, the delays continued. As of now, we are still waiting for the body to arrive in Mexico—over two months later, with no clear answers or timeline.
Whenever we reached out for updates, the staff became defensive, dismissive, or outright angry, making an already painful situation even worse. It’s clear they were completely lost when it came to handling the death certificate and other essential documentation.
There has been zero professionalism, poor communication, and absolutely no sense of urgency. What should have been a respectful and timely process has turned into a drawn-out, distressing ordeal.
If you are considering this funeral home for an international transfer—especially for a loved one—do yourself a favor and look elsewhere.
Shawn
Great service!!! Lashawn and William Jordan
Kumasi Mack
I would like to take the time out to thank Mr. Sam and his staff at Divinity Funeral Home. Mr. Sam was very professional and supportive of our needs. Helped us out during this challenging time from losing our Son K’mari Mack. All of this is new to me and he helped us throughout the whole process. Even after our son funeral Mr. Sam still has been helping us out. We are forever grateful for Mr. Smith and his staff at Divinity Funeral Home.
Alice Jones
I recommend Divinity Funeral Home because Sam and Diane are very caring people because when my first husband died in Evansville In I didn’t have any idea about what to do. So I called Sam and he said don’t worry Alice I got it and he did. So everyone who have died in my family I have turned over to Sam. I love them very much
Jon r.
Funerals are one of those things that can come out of nowhere, and leave you a mess. Mr Smith and his family made sure of the simplest and finest of details were correct for my mother's funeral, and advised me through every step of the arrangement process. Despite having little money for things I felt treated amazingly and they always made time to answer my questions.
Venita McDowell
I went to go visit a loved one and they had her laying on top of a stretcher on top of a white plastic bag covered with a gold curtain I’m so hurt that was so disrespectful they could have at least put her in a box or covered the stretcher I wouldn’t recommend no one to go there it seems they are only about the money so sad
Murlene Stribling Gordon-Moore
They have done good work on some of my loved ones
Dorothy Smith
My family and I was used their services in the home going of my mother, Dorothy Mae Hunter. We were treated with extreme confidence and professionalism. We thank them and appreciated their services. God bless them.
Jimmy Blevins
Sam has serve my Family when time of need the staff is great only one in my book to serve you. May God bless him.
Terrance Sanders
Great people.