Personal Touch Technology LLC is a reliable and customer-focused technology service provider. The business is praised for its reasonable prices, convenient location, and the owner's exceptional technical knowledge and customer service. Clients highlight the owner's patience, availability, and commitment to ensuring their technology needs are met. The business is highly recommended for computer repair and data storage solutions.
Customers have had positive experiences with the owner, Ken, who is described as extremely kind, polite, and knowledgeable. He takes the time to explain the problem and the repair process, keeping customers informed throughout. Customers appreciate Ken's expertise in diagnosing and resolving issues, as well as his reasonable pricing. The business is known for its quick turnaround and willingness to work with customers to find the best solution for their needs.
Mr. Ken Stone is versed in all windows applications, at age 75 using a 12 year old Windows machine is a challenge, with his timely over the phone we had our balky Dell machine communicating to our 10 year old Samsung in no time. His rates for one site service are more than fair, I know you'll be pleased with his advice and service! Even better he's close by in Northwest Indiana. I highly recommend him!
We have been with Ken and his Personal Touch Technology for nearly a decade, and he is always timely, professional, so smart and fixes our problems every time! I would recommend him to any business or any individual looking for help in this area.
Personal Touch Technology is a perfect name for this company! When I experienced a problem with my computer, I called Ken because of the many positive reviews I read on line. Not only did he solve my problem quickly, he took the time to explain why the problem occurred and to provide some valuable advice so that I do not experience the same problem in the future. All of this he did over the phone in a very friendly and patient manner while he was between appointments. As a senior citizen, I am not as technologically savvy as I would like to be. Ken spoke to me in simple terms that I could understand, his instructions were clear and easy to follow, and he made me feel… read full review
1428 Rosemary Court, Dyer, IN 46311
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