West Shore Home

Mar 2024

West Shore will probably make training videos about our experience. Almost everything that could have gone "not according to protocol" did exactly that. The takeaway, though, is that they have a level of customer service that I haven't seen in a long, long time. Our salesman, Drew, is the real MVP, he felt like family (the good kind) when we met him, and when issues arose after the install, he IMMEDIATELY connected us with Corey, the General Manager. Corey LITERALLY dropped everything at 4:00 on a Friday afternoon to come to our home to address our concerns personally. Yes, it was a bumpy road, but in the end, we are glad to have traveled it and would absolutely do business...read full review

Feb 2024

We started shopping for windows and the 1st rep for West Shore came out, went through and measured then gave us a price which was above what we were ready to budget. We should have stopped there BUT we received a call from them asking if another rep could come out as the new rep had access to other programs that the 1st rep didn't. We thought no harm listening and seeing what they could come up with. The 2nd rep, Drew, showed up and went over everything again and was able to answer our questions that the 1st rep couldn't. Key among our questions was if the new windows were Energy Star rated for us which we were assured they were. After some more discussion, we decided...read full review

Dec 2023

Mike C - He did an amazing job. Spoke highly of West Shore Home. He cleaned up everything. Place was spotless. He was very nice & explained how to clean all areas.Would highly recommend West Shore Homes. HAPPY, HAPPY HAPPY!!!!! IT IS BEAUTIFUL.