About Indiana Pools & Spas, Inc.
Indiana Pools & Spas, Inc. is a reliable and customer-focused business. With over 10 years of experience, they have consistently provided exceptional service, including prompt responses to issues like pump malfunctions. Their knowledgeable and friendly staff, such as Jordan and Jessica, have earned praise for their professionalism and expertise. Whether it's pool installation, maintenance, or repairs, Indiana Pools & Spas delivers timely and effective solutions. The team recently worked well together to install a new spa, even on a brutally cold day, making sure it was set up properly and the area was cleaned afterward. They also installed a new pool liner for a customer, who highly recommends their work. The company is known for its dedication to customer satisfaction and high-quality service, making it a trusted choice for enhancing outdoor spaces with pools and spas.
Update-
Hot tub is up and running! Thank you.
Initial review-
Initial customer service was great. Once deposit was paid (they charged a $1700 deposit on a $1900 repair!!) communication became sparse. We used this company because they are the only licensed dealer for our hot tub brand. Hot tub still isn’t functional and we are still waiting on final service call to get hot tub up and running. I understand this is a busy season for them, but I am not impressed. Go elsewhere if you have other options. I hope to update this review for the better once we have a functional hot tub.
The whole team worked well together to get our new spa into place. it was a tough install and a brutally cold day, but they made it work. Once in place, they completely cleaned the area, something I really appreciate.
We have used Indiana Pools and Spas for years to service our HOA pools. We just had them install a new pool liner and they did a fabulous job. We would highly recommend them.
Costley & Co. Rental Mgmt., LLC