refused to make an appointment at another location for me when i expressed the other one has seen me and i wanted to make the appointment so i could get seen the following day or i was going to go to a minute clinic woman on the phone at 5:30 refused to help and was condescending and rude
Samantha Delacruz
Oct 2025
Desk lady said it was okay for a lady to cut 4 people in front of us after we asked her if she was waiting for anyone else, she signed 4 different people without them waiting here. Rules need to be posted about that because it almost started a fight
Luis Garcia
May 2025
Dr Erika Johnson is amazing….. the only huge downside is the desk receptionist. She is extremely rude to everyone and I can barely communicate with my doctor because of her. She apparently makes choices for the doctor and she is not the boss. Have fun trying to make appointments and getting meds with her on the desk.
A
Feb 2025
There is a long wait and tight quarters, but the entire staff is very kind and compassionate. They go out of thier way to do the best they can with what they are working with.
Alondra Herrera
Feb 2025
I went with my mom and the nurses were talking about insurance to her in Spanish. After they were done talking they talked amongst themselves in English about how long it has been that they had talked to her about. They were definitely not compassionate at all. My mom had to get the Covid test and the nurse just walked in, swabbed her nose, and left. No heads up, just stuck it in. I find them very unprofessional.
FarSpace
Dec 2024
Nice : )
Michael Rainford
Oct 2024
Yeah it along wait but the soo nice an professional there
Yadira Cabrera
Sep 2024
Came to this location cause the location in Waukegan had me waiting over 2 hours for blood work. The Round Lake location had no more time at 9:30. Git to the Zion location at 10 for blood work and I was not seen till 2. It is very upsetting that a person has to fasting and neither of the clinic can see them in a effective time. It is not healthy for a person that is fasting to wait over an hour for blood work
mark luras
Jul 2024
The doctors and the nurses and everybody here are really really nice and take care of you.
liliana buenrostro
May 2024
The wait time isn’t the best. It took awhile to get inside the clinic—it helps to have a book or something to work on while waiting.However, once I was able to get inside the clinic, everything went by super fast. The staff was amazing and very friendly! They made me feel right at home.
Katelynn Selman
refused to make an appointment at another location for me when i expressed the other one has seen me and i wanted to make the appointment so i could get seen the following day or i was going to go to a minute clinic woman on the phone at 5:30 refused to help and was condescending and rude
Samantha Delacruz
Desk lady said it was okay for a lady to cut 4 people in front of us after we asked her if she was waiting for anyone else, she signed 4 different people without them waiting here. Rules need to be posted about that because it almost started a fight
Luis Garcia
Dr Erika Johnson is amazing….. the only huge downside is the desk receptionist. She is extremely rude to everyone and I can barely communicate with my doctor because of her. She apparently makes choices for the doctor and she is not the boss. Have fun trying to make appointments and getting meds with her on the desk.
A
There is a long wait and tight quarters, but the entire staff is very kind and compassionate. They go out of thier way to do the best they can with what they are working with.
Alondra Herrera
I went with my mom and the nurses were talking about insurance to her in Spanish. After they were done talking they talked amongst themselves in English about how long it has been that they had talked to her about. They were definitely not compassionate at all. My mom had to get the Covid test and the nurse just walked in, swabbed her nose, and left. No heads up, just
stuck it in. I find them very unprofessional.
FarSpace
Nice : )
Michael Rainford
Yeah it along wait but the soo nice an professional there
Yadira Cabrera
Came to this location cause the location in Waukegan had me waiting over 2 hours for blood work. The Round Lake location had no more time at 9:30. Git to the Zion location at 10 for blood work and I was not seen till 2. It is very upsetting that a person has to fasting and neither of the clinic can see them in a effective time. It is not healthy for a person that is fasting to wait over an hour for blood work
mark luras
The doctors and the nurses and everybody here are really really nice and take care of you.
liliana buenrostro
The wait time isn’t the best. It took awhile to get inside the clinic—it helps to have a book or something to work on while waiting.However, once I was able to get inside the clinic, everything went by super fast. The staff was amazing and very friendly! They made me feel right at home.