Ben helped me figure out my water heater problem through phone and pictures texted,. I wasn't getting enough hot water, and my gas valve went bad on a Bradford White 50 gallon tank from 2009. Instead of just replacing the valve, he brought the current model of the same one, the same day, in a few hours. He installed the new one by himself and was very knowledgeable, skilled, and professional. It was a bit pricey, but worth it to get an updated model of such a good tank in a few hours and be assured that with a new tank it wasn't just putting a bandaid on a gash. He never asked me to wait or schedule it later-his service was immediate, and little did he know... read full review
May 2023
I was referred by another great company (Advantage Air. HVAC). Ben was responsive through text and you can tell he's very knowledgeable and genuine. I needed a water heater replacement (non emergency) and Ben was here within just a couple of days. On time, didn't leave a mess, and even reminded me about a corroded valve I had been meaning to replace. 10/10, would recommend.
April 2023
Outstanding customer service, very knowledgeable and answered all of my questions. Gave me options and recommendations. Reasonable price and trustworthy!! Highly recommend Principal Plumbing.
Ben helped me figure out my water heater problem through phone and pictures texted,. I wasn't getting enough hot water, and my gas valve went bad on a Bradford White 50 gallon tank from 2009. Instead of just replacing the valve, he brought the current model of the same one, the same day, in a few hours. He installed the new one by himself and was very knowledgeable, skilled, and professional. It was a bit pricey, but worth it to get an updated model of such a good tank in a few hours and be assured that with a new tank it wasn't just putting a bandaid on a gash. He never asked me to wait or schedule it later-his service was immediate, and little did he know... read full review
I was referred by another great company (Advantage Air. HVAC). Ben was responsive through text and you can tell he's very knowledgeable and genuine. I needed a water heater replacement (non emergency) and Ben was here within just a couple of days. On time, didn't leave a mess, and even reminded me about a corroded valve I had been meaning to replace. 10/10, would recommend.
Outstanding customer service, very knowledgeable and answered all of my questions. Gave me options and recommendations. Reasonable price and trustworthy!! Highly recommend Principal Plumbing.