Customer service is very poor. We have issues after the completion of our landscaping project and our attempts at contacting management have been ignored. We have sent texts and left voice messages without a single response.
Laurie S
May 2026
We hired Stonetree Landscapes in October 2025 after being assured there was a 1-year warranty on the shrubs and trees installed at our home in Lake Geneva, Wisconsin. Unfortunately, our experience since then has been very disappointing. Within months, five of the Golden Privet shrubs died, and four out of the six Black Hills Spruce trees were planted noticeably crooked. Since April 2026, we repeatedly called, texted and sent photos requesting assistance, but our messages have largely gone unanswered. As retired homeowners, we invested $10,500 into improving our property and trusted that the company would stand behind its work and honor the warranty that was promised. Instead, once payment was made, communication essentially stopped. We were not asking for anything unreasonable - only replacement of the five dead shrubs and correction of the improperly planted trees. The lack of follow-through and customer service has been extremely frustrating and disappointing. Based on our experience, we cannot recommend this company.
Jim Schwartz
May 2023
Great place and very good work.
Lisa Clibourn
Dec 2021
We moved into a new home that had only dirt and scattered rocks throughout the yard. Stonetree Landscaping had the best price for grading, bringing in top soil and seeding about 1/4 of our 5 acre lot. They also helped us plan our front yard landscaping including plantings, laying gravel paths where we wanted them and had a selection of landscape rocks to choose from. They did an amazing job and even took the extra materials and created a planting bed around the back of our yard, and didn’t charge us more. The most amazing thing was that I selected and called them on a Friday and by Saturday, multiple trucks were delivered. They started on Monday and we’re done by Thursday! This was all done within a week of calling. They were able to design and plant the front of the house which was way over my skill set. We were extremely pleased and will be working with them in the future. Highly recommended!
GEE KNEEUS
Oct 2021
Great call back service only called didn’t leave message and was called back to answer my pre spring questions on dirt
Mr. Boberosa
Sep 2021
Stopped there on two different days to inquire about getting River Rock. On both days the door was open and the lights were on but I couldn't find anyone anywhere. Called out in the building and walked the yard. I finally got ahold of Mike the owner by phone. He quoted me a price for the stone and delivery. He asked me to text him the address, so I did. He responded that he would deliver it tomorrow. Haven't heard from him since.Don't waste your time with this company!
Richard Basham
Jun 2021
I ordered River Rock for $60 a yard. 2 yards delivered that day was just over $150. They didn’t show up. I called lady says, “oh you said tomorrow was fine?” No I didn’t! I had a dumpster coming the next morning and couldn’t have the rock in the way. We agreed to ring me in the morning so we coordinate the dropping of the stones, and the dumpster. I get to the Job at 8am. Rocks are dumped right in the middle of the driveway. NO CALL!!! That’s not the biggest kicker. I walk out to the pile, it’s one Bobcat bucket tops!! Not 2 yards. I call. They disagree, without seeing it of course. I took pictures but can’t leave one here. Wish I could. To put this into perspective, I purchased $80 worth of bags from Menards. I received approximately 36 bags for $80. there are more stones in 36 bags of rock from Menards then there are from $120 worth of Stone Tree’s. Plus I paid Stone Tree to deliver! I have done business with this place before I purchase yards of sand, yards of gravel, I have never been shorted this hard in a couple yards before. I guess you’re better off spending your money at the box store!
Joseph B.
Feb 2021
Talk to Mike, he is the best. Great family owned and run company with the best service and quality you can find.
Steve Kapsalis
Oct 2019
Great prices and service
Chicago Peddler Project
Oct 2018
Hopefully Mike (the owner) treats his customers better than his employees... Don’t ever work for this place... Dishonest, lying, thief...
Scott Anderson
Customer service is very poor. We have issues after the completion of our landscaping project and our attempts at contacting management have been ignored. We have sent texts and left voice messages without a single response.
Laurie S
We hired Stonetree Landscapes in October 2025 after being assured there was a 1-year warranty on the shrubs and trees installed at our home in Lake Geneva, Wisconsin. Unfortunately, our experience since then has been very disappointing. Within months, five of the Golden Privet shrubs died, and four out of the six Black Hills Spruce trees were planted noticeably crooked. Since April 2026, we repeatedly called, texted and sent photos requesting assistance, but our messages have largely gone unanswered. As retired homeowners, we invested $10,500 into improving our property and trusted that the company would stand behind its work and honor the warranty that was promised. Instead, once payment was made, communication essentially stopped. We were not asking for anything unreasonable - only replacement of the five dead shrubs and correction of the improperly planted trees. The lack of follow-through and customer service has been extremely frustrating and disappointing. Based on our experience, we cannot recommend this company.
Jim Schwartz
Great place and very good work.
Lisa Clibourn
We moved into a new home that had only dirt and scattered rocks throughout the yard. Stonetree Landscaping had the best price for grading, bringing in top soil and seeding about 1/4 of our 5 acre lot. They also helped us plan our front yard landscaping including plantings, laying gravel paths where we wanted them and had a selection of landscape rocks to choose from. They did an amazing job and even took the extra materials and created a planting bed around the back of our yard, and didn’t charge us more. The most amazing thing was that I selected and called them on a Friday and by Saturday, multiple trucks were delivered. They started on Monday and we’re done by Thursday! This was all done within a week of calling. They were able to design and plant the front of the house which was way over my skill set. We were extremely pleased and will be working with them in the future. Highly recommended!
GEE KNEEUS
Great call back service only called didn’t leave message and was called back to answer my pre spring questions on dirt
Mr. Boberosa
Stopped there on two different days to inquire about getting River Rock. On both days the door was open and the lights were on but I couldn't find anyone anywhere. Called out in the building and walked the yard. I finally got ahold of Mike the owner by phone. He quoted me a price for the stone and delivery. He asked me to text him the address, so I did. He responded that he would deliver it tomorrow. Haven't heard from him since.Don't waste your time with this company!
Richard Basham
I ordered River Rock for $60 a yard. 2 yards delivered that day was just over $150. They didn’t show up. I called lady says, “oh you said tomorrow was fine?” No I didn’t! I had a dumpster coming the next morning and couldn’t have the rock in the way. We agreed to ring me in the morning so we coordinate the dropping of the stones, and the dumpster. I get to the Job at 8am. Rocks are dumped right in the middle of the driveway. NO CALL!!! That’s not the biggest kicker. I walk out to the pile, it’s one Bobcat bucket tops!! Not 2 yards. I call. They disagree, without seeing it of course. I took pictures but can’t leave one here. Wish I could. To put this into perspective, I purchased $80 worth of bags from Menards. I received approximately 36 bags for $80. there are more stones in 36 bags of rock from Menards then there are from $120 worth of Stone Tree’s. Plus I paid Stone Tree to deliver! I have done business with this place before I purchase yards of sand, yards of gravel, I have never been shorted this hard in a couple yards before. I guess you’re better off spending your money at the box store!
Joseph B.
Talk to Mike, he is the best. Great family owned and run company with the best service and quality you can find.
Steve Kapsalis
Great prices and service
Chicago Peddler Project
Hopefully Mike (the owner) treats his customers better than his employees... Don’t ever work for this place... Dishonest, lying, thief...