About Greg's Service Inc. Heating & Cooling
Greg's Service Inc. Heating & Cooling, located in Wood River, IL, provides prompt and efficient HVAC services across multiple counties in Illinois and Missouri. Customers praise the team for their amazing service, quick communication, and friendly demeanor. They received quotes within a day and had installations completed swiftly, often in just one day after the items arrived. The staff is known for being very professional, getting the job done quickly, and showing genuine care for their customers. Particular recognition is given to team members for their hard work and professionalism. They listen patiently to customer concerns and go above and beyond to diagnose and fix issues. Attention to detail, such as wearing protective bags to maintain cleanliness in homes, reflects their commitment to customer care. They also offer military discounts and take extra steps like showing customers how to install filters and drawing diagrams to help. Customers feel valued and appreciated, especially when the team is considerate of specific needs, such as helping disabled veterans. Overall, Greg's Service Inc. stands out for its exceptional service, making customers eager to return for future HVAC needs.
First let me say I love Gabriel and Dominique, For 2 wks I had no heat ,my blower went out,called and dealt with Barrett 's I kept getting the run around for that long,called Greg's was there in 10 mins,figured it out had my part next morning installed I. 15 miss and had heat ,If you have any issues call them ,put your trust in them I will never deal with no one bit this business,thank you to the whole team. They are so much more ,they honestly care ,they really really do ,..Lucy Armstead
Called first thing in the morning and a tech was onsite within 2 hours. Quick dialog the problem, located the part and was operational by 1:00. Great service, friendly knowledgeable tech. I will continue to use and recommend to my friends and family!
The guys at Greg’s are the best. They came out in April to replace my fan motor, Gabriel was very friendly and professional and talked me through my options. I called them today to check something and they were honest about the issue, quickly fixed it, played with my dog, and left. I am so glad I’ve found an HVAC company that keeps it real and works on honesty and flexibility. Nice job, guys! Thanks for keeping me cool ☀️ 🧊