If you’re in the market for top quality balances, bench scales, counting scales, forklift scales and much more.. look no further! The folks at DWS also have great customer service and will not put you “on hold!”
October 2019
UPD: The company offered a loan - so I am pretty happy on how they resolve the issues. Thank you!The microbalance order was placed 01-31-19 and we were assured that we would have the unit in a couple of weeks. I have asked to expedite order and the sale person said he'd figure this question out and let me know. Expected time to get balance now is March 4. 5 weeks lead time is something customers need to be warned about.
If you’re in the market for top quality balances, bench scales, counting scales, forklift scales and much more.. look no further! The folks at DWS also have great customer service and will not put you “on hold!”
UPD: The company offered a loan - so I am pretty happy on how they resolve the issues. Thank you!The microbalance order was placed 01-31-19 and we were assured that we would have the unit in a couple of weeks. I have asked to expedite order and the sale person said he'd figure this question out and let me know. Expected time to get balance now is March 4. 5 weeks lead time is something customers need to be warned about.