SIH Logan Primary Care West Frankfort Walk-in

Dec 2023

The facility isn't super new and modern but the receptionist was very sweet and they got me in very quickly. I was seen and released in under an hour. I paid cash for the visit because my insurance applies urgent care visits toward my deductible but I received a check in the mail a couple months after my visit saying my insurance paid the balance I had initially paid up front. I was impressed by this because in my experience it normally takes clinics years to balance their books and issue refunds. 10/10 experience.

Mar 2022

I had blood work done this morning and I always dread it because I am a hard stick.
They always take blood from my hand.
But Alex C. was able to take blood from my arm without a problem on the first stick. She deserves a raise.
Thank you Alex C.
Margaret L

Sep 2021

Pros: 1.The podiatrist was quite kind and the procedure to remove a full toenail went quite fast and completely painless besides the shots to numb the toe.
2. He estimated it would take 10 minutes but merely took 3ish for the operation itself. As soon as the bandaging was placed, the appointment was over.
3. The do accept medical card, which is nice since it is my only option atm.

Cons:
1. its been impossible to get in contact via phone, its all robotics, takes a few minutes until it seems like you'll get ahold of someone only for it to go to voice-mail, which I never got a call back after leaving my info.
2. Was told didnt need a doctors note and would...read full review