About Planet Fitness
Reviews for Planet Fitness
Write a reviewHours
Monday: 5AM - 12AM
Tuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: 12AM - 10PM
Saturday: 7AM - 10PM
Sunday: 7AM - 10PM
Tips
street parking
Planet Fitness is a gym chain with over 2,400 locations. It aims to provide a place where people can achieve "Big Fitness Energy™." Reviewers note that the facilities are clean, and the staff is friendly and helpful. Some mention that staff could be more active in monitoring gym rules and encouraging cleanliness, but overall, the staff members like Niko, Mia, Joey, Amanda, and Marissa are praised for their helpfulness and good humor. Niko, in particular, has good knowledge about physical fitness and offers helpful tips, while Mia is appreciated for her quick response when a member was choking on gum. Many members appreciate the staff's patience, especially during early mornings. Despite some suggestions for more rule enforcement, the gym remains a welcoming and supportive environment for its members.
Planet Fitness in West Chicago stands out as the premier location in the area. The facility is notably spacious, offering a wide variety of equipment to accommodate diverse workout needs. The staff is consistently friendly and attentive, and the gym maintains a high standard of cleanliness throughout.
Additionally, this location experiences significantly lower attendance compared to nearby branches in Bloomingdale and Elgin, resulting in a more comfortable and less crowded environment. These attributes collectively make it the superior choice for members seeking an optimal fitness experience.
Overall, it’s an okay gym, but there are a few challenges. The place gets extremely crowded, especially during peak hours, which makes strength training tough since the equipment is almost always taken. On top of that, canceling my membership was a hassle, you can’t just do it online, which makes the process more inconvenient than it needs to be. It gets the job done, but there’s definitely room for improvement.
I just joined to keep myself busy while my daughter does tumbling next door. Jacob was helpful with choosing a plan that works best for me. Today was my first time using the facilities and I saw at least 5 team members cleaning at one time and felt clean! I also used the aqua massage and it felt amazing. Can’t wait to try the red light therapy next.