Called Bruce and he was very timely in coming out to provide an estimate to finish our first floor. We were put on his schedule to start in 4 weeks and he said it would take 4-5 days which it did. His team was clean, professional and knowledgeable. They did a great job and I would use them again. His price was very fair.
September 2024
There's a metric used in business called the Customer Effort Score. It’s about how the simplicity of an interaction can predict customer loyalty, word of mouth, and even the likelihood of complaints.
We’ve been doing a lot of work on our home in recent weeks. We bid out the wood floor work and are so glad we ended up going with Bruce and his team.
In addition to price and craftsmanship, the reason we picked them came down to this: they are super easy to deal with.
Like any project, there were some hiccups. At each step, the team's posture was consistently, “This isn’t a problem. We deal with things... read full review
June 2024
Bruce just redid my wood flooring throughout my whole house and he did a fantastic job! My floors were 18 years old and buckling and Bruce new exactly what to do! Bruce was confident, professional, and an amazing hard worker! Now my floors look great! I don't know why I didn't use him sooner! Have Bruce do your wood flooring! He is totally worth it!
Called Bruce and he was very timely in coming out to provide an estimate to finish our first floor. We were put on his schedule to start in 4 weeks and he said it would take 4-5 days which it did. His team was clean, professional and knowledgeable. They did a great job and I would use them again. His price was very fair.
There's a metric used in business called the Customer Effort Score. It’s about how the simplicity of an interaction can predict customer loyalty, word of mouth, and even the likelihood of complaints.
We’ve been doing a lot of work on our home in recent weeks. We bid out the wood floor work and are so glad we ended up going with Bruce and his team.
In addition to price and craftsmanship, the reason we picked them came down to this: they are super easy to deal with.
Like any project, there were some hiccups. At each step, the team's posture was consistently, “This isn’t a problem. We deal with things... read full review
Bruce just redid my wood flooring throughout my whole house and he did a fantastic job! My floors were 18 years old and buckling and Bruce new exactly what to do! Bruce was confident, professional, and an amazing hard worker! Now my floors look great! I don't know why I didn't use him sooner! Have Bruce do your wood flooring! He is totally worth it!