Deaconess Illinois Clinic - Waterloo - Family Practice Associates

Dec 2025

I have always gotten exceptional care from the clinic personnel. Everyone has been kind and very professional, answering all of my questions. Jessica Wachtel has been my physician for many years and I highly recommend her.

Mar 2022

I have COVID. They were sending medicine out for me. My dad went to the pharmacy to pick up the medicine and it is not there. I called the office and was 3rd in line...I have been on hold for over an hour (which the office should be closed now). So, I am guessing they left the office with people still holding.