About Ulta Beauty
Ulta Beauty is a large retailer offering a wide variety of beauty products, including cosmetics, fragrance, and hair and skin care. Customers can choose from over 25,000 products from 500 brands, such as Tarte, Fenty, and CHANEL. The store also features exclusive brands like Kylie Cosmetics and Olaplex. The store's salon provides services like haircuts, hair color, makeup application, brow waxing, lash extensions, and ear piercing. Appointments can be booked online, and walk-ins are welcome when stylists are available. Customers praise the salon for its friendly staff, gentle service, and ability to accommodate last-minute appointments. They appreciate the stylists' expertise and skill in achieving desired results, even with complex hair types. Shoppers also highlight the store's wide selection of products and its helpful staff. However, some experience issues like out-of-stock items and uneven service quality. One customer shared that their hair was done by Chrissy Rose and was very pleased with the haircut, noting her knowledge and friendliness. Conversely, another visitor had a brow appointment with Joana and found her to be rude and unkind, which made the experience uncomfortable despite excellent brow results. The store is convenient for frequent shoppers, though some find the stock inconsistent, and customer service can vary. Overall, many find the store useful, especially when staff like Emily go above and beyond to assist customers.
I got my hair done by Chrissy Rose recently and I can honestly say I’ve never been so ecstatic about a haircut before! It looks great & she was very knowledgeable and communicative about her techniques. She was also very friendly! However, I got my brows done with Joana & she might’ve been one of the RUDEST brow stylists I’ve ever met. It appeared like she didn’t know how to speak to people and would make rude & demeaning comments to things I’d say. My brows look fantastic, but her lack of people skills made me very uncomfortable and I left feeling bummed out.
this is my closest ulta so i do end up here often. it’s fine enough. recently went in to restock some of my regularly repurchased products and every single one was out of stock so that’s disappointing. but not necessarily the stores fault. the store is typically clean enough, and the staff is fine i guess and haven’t really had a horrible yet, but when given the choice, i don’t typically choose this location.
Emily is AMAZING !! She went above and beyond to make sure I was able to find everything that I needed.. even helped me pick out some great alternatives to that ones I felt iffy about. Gratitude 10/10