Brefeld Plumbing and Heating, Inc.

Brefeld Plumbing, Heating & Gas has built a reputation for providing a range of plumbing and HVAC services in Trenton, Illinois, and surrounding areas. Customers appreciate their prompt and reliable service, especially in urgent situations like broken hot water heaters or noisy air conditioners. The team is known for returning calls quickly and fixing issues efficiently, with one customer highlighting how Jason repaired their air conditioner after hours, and another praising the owner for making things right after previous long wait times. Many customers have trusted them for propane supply over many years, with some noting their satisfaction in having energy-efficient replacements for old furnaces and AC units, installed quickly and at competitive prices. The company also added a basement vent to improve heating comfort. However, there are mixed reviews, with some customers expressing dissatisfaction over wait times, billing practices, and customer service issues. One reviewer, after a negative experience involving a canceled order and additional charges, strongly advised others to avoid the business, citing concerns about profit over service and moral standards. Despite these criticisms, many customers continue to recommend Brefeld for their professionalism, quality work, and helpfulness, making them a go-to choice for plumbing and HVAC needs in the local community.