About SERVPRO of DeKalb County
SERVPRO of DeKalb County is a trusted leader in fire and water cleanup, offering 24-hour damage restoration services to DeKalb, Sandwich, Malta, and surrounding communities in northern Illinois. With over 20 years of experience, the company's professionally trained staff understands the stress that comes with fire and water damage. They provide a range of services, including fire damage restoration, water damage restoration, mold remediation, biohazard cleanup, and more. The team is dedicated to helping families and businesses recover from disasters, from initial response to final restoration. Recent reviews highlight the exceptional service provided by the staff, mentioning the prompt response during emergencies like flooded basements and extensive water damage. Customers have noted the professionalism and kindness of crew members, who are quick to address requests and ensure everything is taken care of. Attention to detail and excellent communication are priorities for SERVPRO, making them a reliable choice for restoration services.
We recently moved into our house and my daughter started feeling sick. she has an allergy to mold, so we became suspicious. We called Servpro to come out and access the issue. Patrick, who was very knowledgeable about mold, its affects and how to identify it went to work. He determined that there was a strong suspicion that we had mold behind our bathroom walls. Upon our approval, the walls and tub were removed and indeed, a lot of mold was found. All the mold was remediate and treated. Kevin and the rebuild crew started rebuilding our bathroom soon after. Both services were performed quickly and with the utmost quality. The process was seamless. we appreciate Servpro and will recommend them any time. Since then, my daughter feels great
I have had mold show up on my bedroom and bathroom walls a few times so I thought I probably had mold inside my walls or ceiling. I had Servpro come by. George did an inspection that seemed very thorough. He told me how to get rid of the mold and recommended work I could do myself. I was very impressed as I was prepared to spend a lot of money. Obviously George is honest and has a lot of integrity.
Found Servpro to be very professional & efficient George came to check the leak on my basement and gave me a lot of options to solve the problem. Great service.