About Mount Auburn Funeral Home & Cemetery
Mount Auburn Funeral Home & Cemetery provides compassionate care to families from diverse backgrounds. The funeral home, located on cemetery property, offers a peaceful and accommodating atmosphere. The facilities feature a spacious viewing area, video screens, kitchen facilities, and a handicapped-friendly design with a drive-up drop-off area. The staff, including Veronica, are praised for their sympathetic and informative approach, taking the time to ensure arrangements are tailored to each family's needs. Families have expressed gratitude for the exceptional service, noting that the wake and funeral were "superb" and that they "couldn't be any happier" with their decision to work with Mount Auburn. Recently, the team was recognized for being outstanding, attentive, and respectful, ensuring all protocols were followed with care and compassion. The groundskeeper’s extra special care when placing keepsakes on top of the urn was a touching moment appreciated by many. The staff handled arrangements beautifully, including veteran honors and services, with great respect and careful attention to detail. Families also appreciated the seamless experience of holding funeral services, prayer ceremonies, and luncheons on the property, describing everything as perfect and without issues.
Mount Auburn is our preferred cemetery as our parents and grandparents are buried there. Our beloved brother recently was laid to rest there as well. Angie was a great help in assisting us with all the details. We really appreciate her assistance.
As I called Veronica, she was so compassionate. She was knowledgeable, ensuring me the details that are required and what we should do as a family to complete all the documented that are necessary.
Thank you, Veronica. You have a big heart on a day that I needed a tender voice.
Based on our experience, I would highly recommend Mount Auburn Funeral Home to friends and family. During such a difficult and emotional time, their team approached every step with genuine gentleness and care.
We truly appreciated that we never felt rushed or pressured while making arrangements for our mother. James and Carmen were phenomenal, both incredibly supportive, attentive, and thoughtful throughout the entire process.
From our very first call, we were met with compassion. Veronica greeted us with such kindness and understanding. She recognized how challenging this moment was for our family and showed great patience as we asked questions and explored...read full review