Radiology at SC Main East

Mar 2024

First- in every health organization you will find good and awful care givers. They certainly have more good providers than bad. However communications here are very poor between patient and doctors. Recently the clinic asked all patients to sign up with an online system that requires one to verify all information including past residences, car buys, and current debt. I wasn't willing to do that, and therefore is causing a horrible experience trying to call in for prescription refills and visits. It's a bigger cluster "F" if you need to talk to a nurse. I was called back 2 months later from a neurologist's office because they didn't have enough staff (even worse as of Mar 24). **If you are looking for job, BEWARE of 2nd floor supervisor "Valerie" in procedures- I caught her reviewing a newbie's absences in front of patients and other employees and had decided to "talk" to HR. Lincoln, Il office has a very hostile nurse and doctor problem, in which patients are being fired.

Sep 2023

Urgent care nurses in particular "Mary " at the 6th street location was very rude. She is definitely in the wrong profession. Dr. Abraham was ok he did not manage his time appropriately. I was left waiting for over 45 minutes and no one checked on me and when I popped out the room to inquire. Meany nurse Mary had a ready made excuse as to why which had nothing to do with me. They could have informed me by just checking in. My visit helps pay both the doctor and nurses salaries. They should be a little kinder and more human. I wish there were better options in my city as I would definitely not go to Springfield Clinic but when you live in a small town you don't have very many choices and you have to deal with the community that also works there. Mary needs to take a class or two in customer service, patient care and being a better human. I made a complaint to quality assurance but who knows if that will go anywhere.

Mar 2023

Bit of a scam. $500+ out of pocket to treat a routine bladder infection. Overkill on the lab tests. Unfortunately they have the weekend market corned for open urgent care facilities. Central IL needs more basic services for their population.