The Drs. are very amazing. I have been coming here for yrs. Nurses and receptionist are great too.
About Memorial Care Urgent Care on Koke Mill
Memorial Care Urgent Care on Koke Mill offers fast and affordable healthcare seven days a week, with hassle-free walk-in appointments. It serves as a convenient alternative when primary care providers are unavailable or when a visit to the Emergency Department is unnecessary.
Most reviews highlight the professionalism, friendliness, and caring nature of the staff, including the nurses and Nurse Practitioners. Patients have reported excellent experiences, with many noting that the care received was efficient and thorough. Specific staff members, such as Nurse Practitioner Jennifer Frank and Dr. Anna Richie, received praise for their attentive and compassionate approach.
However, there were a few concerns about the front desk staff's demeanor, with one reviewer mentioning a negative experience with a check-in attendant. Despite this, the overall feedback reflects that most interactions at Memorial Care Urgent Care are positive, making it a reliable choice for urgent medical needs.
Reviews
Joe at the front desk could not have been friendlier, more attentive or made the experience of a surprise express care visit any better. He is an endless well of positivity toward all that come through the door. Koke Mill is lucky to have him and so are we: those of us who come through Koke Mill and are greeted by him.
I am incredibly grateful for the exceptional care I’ve received at Memorial Care. Whether visiting urgent care or seeing physicians and nurses, every member of the healthcare team has been consistently kind, attentive, and genuinely compassionate. It’s clear that they truly care about their patients. Each visit, I’ve felt supported and well taken care of. Thank you to the entire staff for everything you do!
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Hours
Location
3132 Old Jacksonville Road, Springfield, IL 62704
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