Memorial Behavioral Health Center in Springfield

Nov 2025

One of the WORST facilities I've ever come into contact with. Their staff kept nagging me about my appointment as if I was legally retarded so I canceled day before and shunned. They also tried to get me employment assistance l, but they sent off my old legal name and I got NO help whatsoever. Find A REAL psychiatrist and not this place.

May 2025

Have been trying to see my counselor and been on the waiting list for over 8 months got a appointment accidentally got it mixed up with another appointment there and showed up late and back on a waiting list.
Front desk lady was not empathetic at all would not contact my counselor to see if she could help out, straight took me to 3 months out for next appointment.
When asked why so long if she would see me each week? There response is well the counselors make there own time wtf

Feb 2025

I had a missed call from here yesterday. I tried to call back and figure out what it was. I called the first time couldn’t get through so waited. The second time I get transferred and get hung up. So I call a third time and get transferred a bunch of times and finally get to someone and she says it may be psychiatry. Today, I get a phone call saying I was wanting to get in with a primary. This is where I get really aggravated and pissed. I already have a primary care physician and already had an issue with them with this because they do not ever know what they are doing. Nobody is ever on the same page, nobody takes accountability, and the main woman in the front is...read full review