About Hand and Stone Massage and Facial Spa
Hand and Stone Massage and Facial Spa in South Elgin, IL, offers a luxurious experience with a variety of services, including massage therapy, facial services, and hair removal. Clients appreciate the relaxing atmosphere and the professionalism of the staff, who are kind and dedicated to minimizing wait times. Many enjoy the complimentary neck heating pad and drinks provided before their massages. While the spa has received praise for its skilled therapists, especially for massages and facials, some clients have noted a limited number of massage therapists available during evening hours. Membership options are available, though experiences with cancellations have varied. Overall, Hand and Stone is recognized for its quality treatments and a welcoming environment, making it a preferred choice for rejuvenation.
I went in for a facial and scalp massage. Stacey suggested the cold stone massage and it was amazing. Yes it’s an add on so it’s an additional charge, but it was worth it. If you are treating yourself I recommend it. Stacy was great too. Explaining as she went along.
Overall a good place to get a facial. Don’t recommend the membership. I signed the forms to get mine cancelled a few weeks ago but got charged for the membership again.Edit: I was refunded for my membership this month, so I am adding some starts to my rating. I appreciate management’s response to my complaint.
Overall a good place to get a facial. Don’t recommend the membership. I signed the forms to get mine cancelled a few weeks ago but got charged for the membership again.
Edit: I was refunded for my membership this month, so I am adding some starts to my rating. I appreciate management’s response to my complaint.