I lost my rear windshield wiper, assumingly in the car wash. (It’s a newer car for me, I was unaware the rear wiper was set to auto-whatever. I’m just a girl 🤷♀️ )
I mentioned it to the newer manager, and he told me he would check to see if it was there. I completely forgot about it, and weeks went by.
When I came back for another car wash, the same manager approached me and asked about my rear wiper. He was incredibly nice and even offered to install the new one for me when I got it, whether I had actually lost it there or not.
That was some of the best customer service I’ve seen in a while. The fact that he remembered me and brought it up without… read full review
About Waterway Carwash
Waterway Carwash, newly opened in Skokie, IL, offers a variety of car wash services alongside gasoline, snacks, drinks, and other goods. The company emphasizes convenience, speed, and a comfortable customer experience. Waterway prides itself on its high-quality service and attention to detail. Customers have praised the helpful and friendly staff, with many noting employees going above and beyond, such as when Nico dried off a customer's car and provided a welcoming experience.
The annual pass is a popular option, and customers appreciate the value and quality of the car wash services. One customer highlighted that the cars stay in park during the wash process, unlike other Waterway locations. With a terrific drive-thru, Waterway Carwash does a super job of cleaning, using soft rollers and great dryers. Customers recommend getting the monthly exterior-only pass for $25, seeing it as a solid deal. Overall, Waterway Carwash is known for being easy, clean, and fast, providing higher quality than most quick washes, ensuring all services are thoroughly addressed.
Reviews
Got my car washed here today and I’m honestly impressed. The staff were friendly, the service was fast, and my car looks spotless—inside and out. Prices are fair for the quality you get
I came in with some really tough residue/film on my windshield. Mitko was amazing and helped by letting me go multiple times through the wash until it was off, with no extra charge. He even helped me scrub with the prep brush and offered a microfiber towel as well. Amazing service and support!! Will definitely come again!
Photos

Hours
Good to know
- shop products online
- waiting rooms
- accepts credit cards
- accepts android pay
- accepts apple pay
- free wi-fi
- drive-thru
- wheelchair accessible
- offers military discount
- open to all
- bike parking
Location
9208 Skokie Boulevard, Skokie, IL 60077
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