Skokie Family Clinic | Dima Hanna MD

Skokie Family Clinic has been a healthcare provider for many patients, with some visiting for over a year and others for four years. The clinic is conveniently located, and the personnel are generally described as polite and pleasant. A notable nurse, Nina, is praised for her professionalism and ability to find veins easily during blood draws. Patients have expressed appreciation for her pleasant demeanor. Recently, the clinic has seen improvements, with new team members joining, enhancing the overall experience. Some staff members, like Frida and Fareedan, have received high praise for their caring nature and exceptional customer service, particularly during laser treatments. However, there have been past issues with rudeness on the phone, which has improved. Despite these enhancements, some patients have experienced long wait times for appointments, leading others to seek care elsewhere. Overall, patient experiences continue to vary, with many expressing gratitude for the clinic's service and the attention they receive from staff members like Dr. Jacobs.