429 North Weber Road Ste B186, Romeoville
Fri 12 - 6AM
5.0
★★★★★
42 reviews
“I had a great experience working with Rick and his team on our bathroom project. From the beginning, Rick stood out because of how clear, honest, and transparent he was during the quoting process. He provided a detailed, itemized proposal that showed exactly what was included, which made it much easier to understand the scope and compare options. He also explained what materials we would provide, what his team would handle, showed proof of insurance, and provided warranty information, which gave us a lot of confidence before the work even started.
Rick was also very upfront about how busy he was and gave us a realistic timeline for when he could start the project. I appreciated that a lot, especially after dealing with other contractors who either delayed quotes or stopped responding altogether. Instead of overpromising, he was honest about his schedule and followed through.
During the project, Rick and his team were extremely polite, respectful, and clean. They kept us included every step of the way and made sure we understood what was happening throughout the process. I really appreciated that Rick gave his professional opinion on design choices based on his experience, but he never made us feel like he was overriding our preferences. He explained his point of view, gave us options, and ultimately let us make the final decisions.
Rick also helped us with hardware selections and provided different options, which made the process much easier. His team paid attention to detail, communicated well, and treated our home with respect. Overall, the experience felt organized, transparent, and professional from the first quote all the way through completion.
I would definitely recommend Rick and his team to anyone looking for a contractor who communicates clearly, does quality work, and actually includes the homeowner in the process.”