The Pella Window and Door Showroom of Rockford, IL offers a wide range of products, including wood, fiberglass, and vinyl windows and patio doors. The showroom is open Monday through Friday, allowing customers to see and touch the latest innovations in product design. Homeowners can discover the energy-efficient benefits of Pella's Lifestyle Series windows and entry doors, as well as learn about the various hardware and finish options available. The showroom's staff is knowledgeable and helpful, with some reviewers noting that the installers and measuring technicians are particularly skilled. While some customers have had issues with the sales process, including incorrect measurements and poor communication, the showroom's office staff has been praised for their pleasant and informative approach. Overall, Pella Window and Door Showroom of Rockford, IL is a reputable business with a long history of providing high-quality products to homeowners in Northern Illinois.
John was very helpful, kind & patient. I was not patient when dealing with Green Sky but John stayed calm throughout the frustrating chaos & extra long time on hold! He explained everything very thoroughly. If the actual process goes half as well as he stated, I will be very pleased.
Luke came by and showed us samples of pella windows. He was thorough and did a good job showing us the products. Although the price was way out of our budget definitely would recommend if you can afford it.
Products get 5 stars... Humans get the following... Installers get 5 stars, measuring guy gets 5 stars, office for notifying us/transposing numbers... 2 stars (not 1 star, because they were pleasant and accommodating when I talked to them in person) and salesperson 2 stars (not 1 star because he was pleasant/not arrogant).Had 5 out of 6 windows installed. Someone, between the measuring guy and the factory, inputted the wrong measurement of one of the windows (I know it was not the measurement guy, because he commented it was the same size as an other window).~The installers were great... They measured the old windows first to make sure the new ones fit (that's when… read full review
4301 11th Street, Rockford, IL 61109
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